市效能热线办回访我县十二月份热线工单办理情况统计表 |
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2020年1月8日 |
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责任单位 |
办理总量 |
按期办结情况 |
回访总量 |
责任单位回复来电人情况 |
热线回访满意度 |
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逾期件数 |
办结率 |
评价成功 |
电话联系 |
其他方式 |
未联系 |
回复率 |
评价成功 |
满意 |
基本满意 |
不满意 |
满意率 |
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镇、街道办、园区(13个) |
蓬莱镇 |
206 |
100.00% |
140 |
86 |
78 |
8 |
90.70% |
74 |
49 |
6 |
19 |
74.32% |
||
隆盛镇 |
164 |
100.00% |
139 |
78 |
63 |
2 |
13 |
83.33% |
64 |
36 |
8 |
20 |
68.75% |
||
河边镇 |
164 |
100.00% |
125 |
87 |
77 |
4 |
6 |
93.10% |
67 |
43 |
11 |
13 |
80.60% |
||
回马镇 |
132 |
100.00% |
102 |
67 |
65 |
2 |
97.01% |
54 |
43 |
3 |
8 |
85.19% |
|||
玉峰镇 |
116 |
100.00% |
86 |
57 |
32 |
3 |
22 |
61.40% |
45 |
33 |
3 |
9 |
80.00% |
||
象山镇 |
82 |
100.00% |
67 |
39 |
33 |
3 |
3 |
92.31% |
30 |
24 |
3 |
3 |
90.00% |
||
卓筒井镇 |
72 |
100.00% |
57 |
40 |
35 |
4 |
1 |
97.50% |
34 |
26 |
2 |
6 |
82.35% |
||
天保镇 |
87 |
100.00% |
64 |
36 |
34 |
2 |
94.44% |
30 |
20 |
2 |
8 |
73.33% |
|||
金元镇 |
70 |
100.00% |
58 |
41 |
39 |
2 |
100.00% |
37 |
29 |
3 |
5 |
86.49% |
|||
盐井街道办 |
190 |
100.00% |
134 |
94 |
76 |
10 |
8 |
91.49% |
67 |
41 |
6 |
20 |
70.15% |
||
大英经开区 |
12 |
100.00% |
13 |
8 |
6 |
2 |
75.00% |
8 |
7 |
1 |
100.00% |
||||
文旅产业园 |
36 |
100.00% |
31 |
19 |
18 |
1 |
94.74% |
16 |
9 |
5 |
2 |
87.50% |
|||
现代农业园区 |
13 |
100.00% |
8 |
6 |
5 |
1 |
83.33% |
5 |
2 |
3 |
40.00% |
||||
县直部门(31个) |
县民政局 |
14 |
100.00% |
11 |
6 |
4 |
1 |
1 |
83.33% |
3 |
3 |
100.00% |
|||
县公安局 |
290 |
100.00% |
185 |
128 |
122 |
6 |
95.31% |
114 |
85 |
17 |
12 |
89.47% |
|||
县法院 |
2 |
100.00% |
1 |
1 |
1 |
100.00% |
1 |
1 |
100.00% |
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县检察院 |
1 |
100.00% |
1 |
1 |
1 |
100.00% |
1 |
1 |
100.00% |
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县司法局 |
6 |
100.00% |
5 |
3 |
2 |
1 |
66.67% |
3 |
1 |
1 |
1 |
66.67% |
|||
县税务局 |
5 |
100.00% |
3 |
2 |
2 |
100.00% |
2 |
2 |
100.00% |
||||||
县水利局 |
62 |
100.00% |
50 |
30 |
26 |
3 |
1 |
96.67% |
29 |
18 |
4 |
7 |
75.86% |
||
县医保局 |
34 |
100.00% |
28 |
24 |
23 |
1 |
95.83% |
23 |
20 |
2 |
1 |
95.65% |
|||
县财政局(国资局) |
42 |
100.00% |
26 |
21 |
20 |
1 |
100.00% |
17 |
14 |
1 |
2 |
88.24% |
|||
县自然资源和规划局 |
65 |
100.00% |
37 |
23 |
19 |
1 |
3 |
86.96% |
19 |
13 |
1 |
5 |
73.68% |
||
县农业农村局 |
51 |
100.00% |
44 |
28 |
25 |
3 |
100.00% |
22 |
19 |
3 |
86.36% |
||||
县残联 |
1 |
100.00% |
2 |
1 |
1 |
100.00% |
1 |
1 |
100.00% |
||||||
县综合执法局 |
190 |
100.00% |
131 |
81 |
75 |
5 |
1 |
98.77% |
75 |
49 |
12 |
14 |
81.33% |
||
县交通运输局 |
131 |
100.00% |
108 |
79 |
75 |
1 |
3 |
96.20% |
71 |
44 |
11 |
16 |
77.46% |
||
县卫生健康局 |
68 |
100.00% |
49 |
34 |
33 |
1 |
97.06% |
30 |
21 |
5 |
4 |
86.67% |
|||
县市场监管局 |
39 |
100.00% |
30 |
21 |
21 |
100.00% |
19 |
15 |
3 |
1 |
94.74% |
||||
县商务经合局 |
2 |
100.00% |
2 |
2 |
2 |
100.00% |
2 |
2 |
100.00% |
||||||
县金融工作局 |
10 |
100.00% |
10 |
5 |
4 |
1 |
80.00% |
5 |
2 |
1 |
2 |
60.00% |
|||
县教育体育局 |
105 |
100.00% |
89 |
52 |
51 |
1 |
98.08% |
46 |
38 |
5 |
3 |
93.48% |
|||
县人力资源社会保障局 |
68 |
100.00% |
53 |
37 |
36 |
1 |
97.30% |
29 |
24 |
4 |
1 |
96.55% |
|||
县住房城乡建设局 |
300 |
100.00% |
266 |
185 |
175 |
5 |
5 |
97.30% |
164 |
114 |
22 |
28 |
82.93% |
||
县经科局 |
39 |
100.00% |
34 |
21 |
19 |
2 |
100.00% |
20 |
16 |
2 |
2 |
90.00% |
|||
县发改局 |
2 |
100.00% |
1 |
1 |
1 |
100.00% |
1 |
1 |
100.00% |
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大英生态环境局 |
5 |
100.00% |
3 |
0 |
#DIV/0! |
0 |
#DIV/0! |
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县重点工程建设服务中心 |
11 |
100.00% |
8 |
8 |
8 |
0.00% |
6 |
6 |
0.00% |
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县文化广电旅游局 |
4 |
100.00% |
3 |
3 |
3 |
100.00% |
2 |
1 |
1 |
100.00% |
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县应急局 |
7 |
100.00% |
6 |
6 |
6 |
100.00% |
6 |
5 |
1 |
83.33% |
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县退役军人局 |
30 |
100.00% |
28 |
21 |
21 |
100.00% |
20 |
17 |
3 |
100.00% |
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县治理办 |
1 |
100.00% |
1 |
1 |
1 |
100.00% |
1 |
1 |
100.00% |
||||||
县机关事务管理局 |
1 |
100.00% |
1 |
1 |
1 |
100.00% |
1 |
1 |
100.00% |
||||||
县人武部 |
1 |
100.00% |
1 |
1 |
1 |
100.00% |
1 |
1 |
100.00% |
||||||
县供销社 |
1 |
100.00% |
0 |
#DIV/0! |
0 |
#DIV/0! |
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县行政审批局 |
5 |
100.00% |
3 |
2 |
2 |
100.00% |
1 |
1 |
100.00% |
||||||
县扶贫开发局 |
2 |
100.00% |
5 |
5 |
5 |
100.00% |
5 |
1 |
2 |
2 |
60.00% |
||||
市住房公积金中心大英管理部 |
1 |
100.00% |
1 |
1 |
1 |
100.00% |
1 |
1 |
100.00% |
||||||
县气象局 |
1 |
100.00% |
1 |
1 |
1 |
100.00% |
0 |
#DIV/0! |
|||||||
县属企事业单位(6个) |
电信大英分公司 |
1 |
100.00% |
1 |
0 |
#DIV/0! |
0 |
#DIV/0! |
|||||||
大英燃气公司 |
16 |
100.00% |
11 |
8 |
7 |
1 |
100.00% |
7 |
6 |
1 |
100.00% |
||||
四川广电网络大英分公司 |
54 |
100.00% |
37 |
25 |
17 |
7 |
1 |
96.00% |
21 |
15 |
2 |
4 |
80.95% |
||
国网大英县供电公司 |
68 |
100.00% |
60 |
38 |
29 |
2 |
7 |
81.58% |
34 |
26 |
3 |
5 |
85.29% |
||
川投水务大英公司 |
19 |
100.00% |
16 |
11 |
10 |
1 |
100.00% |
9 |
6 |
2 |
1 |
88.89% |
|||
县烟草局 |
4 |
100.00% |
3 |
3 |
3 |
100.00% |
3 |
2 |
1 |
66.67% |
|||||
合计 |
3103 |
100.00% |
2379 |
1579 |
1407 |
61 |
111 |
92.97% |
1346 |
950 |
158 |
238 |
82.32% |
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市效能热线办回访我县十二月份热线工单办理情况统计表